1. Introduction

This Cookie Policy explains how Festestockco uses cookies and similar technologies on www.festestockco.com.

Festestockco operates from Singapore and serves customers in eligible European markets. The business contact address is:
Address: 62 Ubi Road 1, #02-03, Oxley BizHub 2, Singapore 408734
Email: stock@festestockco.com
Telephone: +65 6443 5526

This website operates under the trade name “Festestockco.” The registered legal entity responsible for the website is Festestockco.

This policy explains the types of cookies that may be used, their purposes, their retention periods and the choices available to visitors. Our practices are intended to follow applicable data protection and cookie requirements in Singapore and the European markets we serve.

2. What Are Cookies?

Cookies are small text files stored on a visitor’s device when they access a website. They may help a website remember preferences, maintain a browsing session, support checkout functions or understand how visitors use website pages.

Some cookies are set by the website operator, while others may be set by third-party service providers whose functions are used on the website.

Cookies may be classified as session cookies, which generally expire when the browser session ends, or persistent cookies, which remain on the device for a defined period or until they are deleted.

3. Our Cookie Consent Banner

When visitors access our website, a Cookie banner provides information about cookie use and offers a choice regarding non-essential cookies.

Non-essential cookies will be used only after the visitor selects “Accept” on our Cookie banner. Visitors are free to decline non-essential cookies. Declining them will not be treated as consent.

Cookies that are strictly necessary for functions requested by the visitor, such as maintaining a checkout session or remembering a consent choice, may be used where permitted by applicable law without prior consent.

Where cookie preference controls are available, visitors may review or change their choices. Withdrawing consent does not affect processing that took place lawfully before consent was withdrawn.

4. Types of Cookies We May Use

4.1 Strictly Necessary Cookies

These cookies support essential website functions, such as maintaining a browsing session, retaining items during checkout, processing a visitor’s cookie choice and supporting basic website operation.

They are used only where necessary for the relevant function and are not used to create advertising profiles.

4.2 Preference Cookies

These cookies may remember choices made by visitors, such as language or other website preferences, so that the website can respond to those choices on a later visit.

Where these cookies are not strictly necessary for a function requested by the visitor, they will be used only after the required consent has been obtained.

4.3 Analytics Cookies

Analytics cookies may help us understand general patterns of website use, such as which pages receive visits and whether visitors encounter page errors. The information may be used to assess website performance and improve the browsing experience.

Where analytics cookies are non-essential, they will be activated only after the visitor selects “Accept” on our Cookie banner.

4.4 Payment-Related Cookies and Stripe

Our website uses Stripe to process payments. When payment or checkout functions are used, Stripe may set or process cookies and similar technologies in connection with payment processing, fraud monitoring, transaction assessment and the operation of its payment services.

Stripe-related cookies and similar technologies are subject to the relevant configuration of our checkout and the information provided by Stripe. Where consent is required for a particular cookie or technology, it will not be used before the required consent has been obtained.

Stripe may process information under its own privacy terms and may act in different legal capacities depending on the processing activity. Visitors can review Stripe’s privacy information through the Stripe website.

We do not describe every Stripe-related cookie as strictly necessary by default. Its classification and consent requirements depend on the specific cookie, its purpose and the applicable legal rules.

5. Cookie Retention Periods

Cookies are retained for the period reasonably required for their stated purpose. The actual duration depends on the cookie’s function and configuration.

Our general retention approach is as follows:

Cookie category	General retention period
Strictly necessary session cookies	Until the browser session ends, where configured as session cookies
Necessary checkout or session-management cookies	For the period required to maintain the relevant session or complete the requested function
Cookie consent preference records	Generally up to 6 months before the consent banner may ask visitors to review their choice again
Preference cookies	Generally up to 12 months, where that duration is appropriate for the preference stored
Analytics cookies	Generally no longer than 12 months under our standard retention approach, where applicable
Stripe-related cookies	For the period specified by the relevant Stripe cookie and service configuration

These periods describe our general retention approach rather than a universal statutory period for every cookie. The actual retention period of each cookie depends on its purpose, configuration and the relevant service provider’s settings.

Where a shorter period is sufficient, we will not retain a cookie for longer than reasonably required. Visitors may also delete cookies through their browser settings.

6. Third-Party Cookies

Certain website functions may rely on services provided by third parties. These services may set or process cookies or similar technologies when their functions are used.

Relevant providers may include Stripe for payment processing and other providers used for website functions or analytics, where enabled.

Third-party cookies are governed by the applicable service configuration and the provider’s relevant privacy information. We seek to ensure that non-essential third-party cookies are not activated before the required consent has been obtained.

For further information about Stripe’s handling of information, visitors may consult Stripe’s Privacy Centre at https://stripe.com/privacy.

7. Managing or Withdrawing Cookie Consent

Visitors may decline non-essential cookies through the Cookie banner. Where a cookie preference control is available on our website, visitors may use it to review or change their selection.

Visitors may also manage or delete cookies through their browser settings. Blocking certain cookies may affect functions that depend on those cookies, including the retention of preferences or the operation of some checkout features.

Browser-level controls do not always withdraw consent in the website’s own consent records. Where available, visitors should use the website’s cookie preference controls to update their selection.

8. Personal Data and Privacy

Some cookies or similar technologies may collect information that relates to an identifiable person, such as an online identifier, device information or browsing activity. Where this information constitutes personal data, we handle it in accordance with applicable data protection requirements.

Festestockco’s Privacy Policy explains how personal information is collected, used, retained and disclosed, as well as the rights available to individuals under applicable law.

We apply the relevant requirements of Singapore’s Personal Data Protection Act 2012 and applicable European data protection and electronic communications rules to the processing activities within their scope.

9. Changes to This Cookie Policy

We may update this Cookie Policy when our website functions, cookie configuration or applicable requirements change.

The latest version will be published at www.festestockco.com with the date of the most recent update. Where a change requires renewed consent, we will provide the relevant choice before using the affected non-essential cookies.

10. Contact Information

If you have questions about this Cookie Policy or wish to enquire about our cookie practices, please contact:
Email: stock@festestockco.com
Telephone: +65 6443 5526

We aim to respond to email enquiries within 24–48 business hours.